[rt-users] Possible timing problem on ticket creation (Was: Re: [patch] [rt-users] SelfService interface probs)

Harald Wagener hwagener at hamburg.fcb.com
Thu Sep 5 12:00:53 EDT 2002


Robie Basak wrote:
> On Thu, 2002-09-05 at 15:27, Harald Wagener wrote:
>  
> 
>>I seem to hit a similar problem when having a queue with the scrip
>>
>>OnCreate NotifyOwner with Transaction
> 
> 
> I don't quite see why this should affect anything; the ticket isn't
> being changed by the scrip at all.
> 
> Have you tried removing the scrip to see if the problem still occurs?

Hello Robie,
thanks for the quick answer - but my mail was incomplete (the dangers of 
writing more than one mail at a time....).

Want I wanted to say is that the Owner doesn't get notified despite the 
script above. Anybody hit _that_ problem?

Regards,
	Harald


-- 
Harald Wagener*An der Alster 42*20099 Hamburg*http://www.fcb-wilkens.com




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