[rt-users] RE: No Ticket ID Specified?

Gororo, Hillary HGororo at chartercom.com
Tue Sep 17 17:32:00 EDT 2002


Hi Guys,
I am getting this error, "No Ticket ID Specified - comment aliases require a
TicketId to work on"  when a user clicks on Reply and sends a response to
the original requestor.

A copy of the message that is sent by rt-correspond at mydomain.com to
root at mydomain.com is as follows:

Your mail to 'abuse' with the subject

    [mydomain.com #16606] (22.XXX.198.184)Unauthorized
Distribution of Copyrighted Motion Pictures (Reference#: 658131)

Is being held until the list moderator can review it for approval.

The reason it is being held:

    Message has implicit destination

Either the message will get posted to the list, or you will receive
notification of the moderator's decision.


Thanks for your help guys

Henry



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material. Any review, retransmission, dissemination or other use of, or
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entities other than the intended recipient is prohibited. If you received
this in error, please contact the sender and delete the material from all
computers." 


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