AW: [rt-users] rt3 - create ticket bug ?

[Gerald Fehringer]

that's pretty weird.

here is my environment:
8.1 Suse Linux
rt3.0.0.0 (current)
apache_1_3_26, mod_perl_1_27, myslql-max-4_0_12
perl 5.8.0

-----Ursprüngliche Nachricht-----
Von: Strange, PJ (Philippa) [mailto:P.J.Strange at rl.ac.uk]
Gesendet: Donnerstag, 3. April 2003 17:17
An: 'gerald.fehringer at openadvice.de'; rt-users at lists.fsck.com
Betreff: RE: [rt-users] rt3 - create ticket bug ?


I don't see that error and I can certainly create identical tickets to the
same queue.

I'm using rt-3-0-0rc1

Philippa

-----Original Message-----
From: Gerald Fehringer [mailto:gerald.fehringer at openadvice.de]
Sent: 03 April 2003 16:07
To: rt-users at lists.fsck.com
Subject: [rt-users] rt3 - create ticket bug ?


hi fellows,


i just realised, if i create in the same queue a ticket with the same
subject as a
previous ticket i'll get follow error in the logfile, after the timeout:

<<<<SNIP
[Thu Apr  3 14:25:44 2003] [error]: WebRT: Queue could not be loaded. ()
(/xxx/rt3/share/html/Elements/Error:53)
>>>>

could anyone else reproduce this behavior ?


thanks,
geri

_______________________________________________
rt-users mailing list
rt-users at lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm