[rt-users] RT not working yet. Help!
Jesse Vincent
jesse at bestpractical.com
Thu Apr 3 12:17:23 EST 2003
no quotes around the undef.
On Thu, Apr 03, 2003 at 11:09:20AM -0600, jkaufman at footlocker.com wrote:
>
> Still not working, No change with:
>
> Set($DatabaseHost , 'undef');
> Set($DatabaseRTHost , 'undef');
>
> or with:
> Set($DatabaseHost , '');
> Set($DatabaseRTHost , '');
>
> I still get
>
> [Thu Apr 3 10:46:59 2003] [error] Can't locate object method "new" via
> package "RT::Handle" at /data/htdocs/base/rt3/lib/RT.pm line 122.
>
> Any other ideas? Could it be something not quite right with my perl
> modules? the make test for Apache::DBI didn't go well (no problems with the
> make however)....Could that be it?
>
> Here is the output of the make test for Apache::DBI
> PERL_DL_NONLAZY=1 /opt/freeware/bin/perl -Iblib/arch -Iblib/lib
> -I/opt/freeware/lib/perl5/5.6.1/ppc-aix -I/opt/freeware/lib/perl5/5.6.1 -e
> 'use Test::Harness qw(&runtests $verbose); $verbose=0; runtests @ARGV;'
> t/*.t
> t/10mysql....ok 2/7# Failed test (t/10mysql.t at line 28)
> # got: '123'
> # expected: '124'
> t/10mysql....ok 7/7# Looks like you failed 1 tests of 7.
> t/10mysql....dubious
> Test returned status 1 (wstat 256, 0x100)
> DIED. FAILED test 5
> Failed 1/7 tests, 85.71% okay
> Failed Test Stat Wstat Total Fail Failed List of Failed
> -------------------------------------------------------------------------------
> t/10mysql.t 1 256 7 1 14.29% 5
> Failed 1/1 test scripts, 0.00% okay. 1/7 subtests failed, 85.71% okay.
> make: *** [test_dynamic] Error 2
>
>
>
>
> Jonathan Kaufman
>
> Foot Locker Inc.
> E-Mail: jkaufman at footlocker.com
>
>
>
>
>
> To: jkaufman at footlocker.com
> cc:
> Jesse Vincent Subject: Re: [rt-users] RT not working yet. Help!
> <jesse at bestprac
> tical.com>
>
> 04/03/2003
> 08:24 AM
>
>
>
>
>
>
>
> try setting DatabaseHost to undef?
>
>
> On Thu, Apr 03, 2003 at 07:42:32AM -0600, jkaufman at footlocker.com wrote:
> > Alright let's try this again.
> >
> > Here's my problem. I got everything installed (as far as I can tell),
> > except when I access RT (for the first time mind you) I get the following
> > error showing up in my apache webserver log:
> > [error] Can't locate object method "new" via package "RT::Handle"
> at
> > /data/htdocs/base/rt3/lib/RT.pm line 122.
> >
> > I did look in rtfm and it *does* have this error mentioned in it, however
> > my RT_Config.pm does contain a correct lowercase database type:
> > Set($DatabaseType , 'mysql');
> >
> > And even users (yes I know they are default, but I want to get it up and
> > running to see if my teamates like it before I start the serious work to
> > get it ready for prod)
> > Set($DatabaseUser , 'rt_user');
> > Set($DatabasePassword , 'rt_pass');
> >
> > My database host is the same machine the webserver is running on:
> > Set($DatabaseHost , 'localhost');
> > Set($DatabaseRTHost , 'localhost');
> >
> >
> > Mysql is up an running (it worked for creating the default database when
> > using make setup-database during installation).
> > Mysql is version 4.0.12-max for Aix (compiled by mysql).
> > DBD::Mysql is installed (version 2.1026, make test ok during
> build)
> > DBIx::Searchbuilder is installed (version 0.80)
> > Apache::DBI is installed (version 0.91)
> >
> > Apache is version 1.3.7 with Mod_sll 2.8.12, Mod_perl v1.27 and
> > php4-STABLE-200303201630 all compiled in as static modules. I am running
> > all of this on Aix v5.1 with Maintence Level 2(?).
> >
> > This is my VirtualHost entry:
> > <VirtualHost 10.178.67.100>
> > ServerName tracker
> > DocumentRoot /data/htdocs/base/rt3/share/html
> > AddDefaultCharset UTF-8
> > LogLevel debug
> > ErrorLog /sftw/apache/logs/rt3-error.log
> > PerlModule Apache::DBI
> > PerlRequire /data/htdocs/base/rt3/bin/webmux.pl
> > <Location />
> > Options +ExecCGI +MultiViews
> > SetHandler perl-script
> > PerlHandler RT::Mason
> > </Location>
> > </VirtualHost>
> >
> > So....Ideas? I know that line 122 is $Handle = RT::Handle->new(); which
> > basically means (I think) that it's trying to connect to mysql and
> can't...
> >
> > Which I can do using mysqladmin -u rt_user -p -h localhost status....so I
> > know that the rt_user has access from localhost to get to mysql...So what
> > gives?
> >
> > mysqladmin -u rt_user -p -h localhost status
> > Enter password:
> > Uptime: 17 Threads: 1 Questions: 1 Slow queries: 0 Opens: 6 Flush
> > tables: 1 Open tables: 0 Queries per second avg: 0.059
> >
> > Thanks.
> >
> >
> > Jonathan Kaufman
> >
> > Foot Locker Inc.
> > E-Mail: jkaufman at footlocker.com
> >
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>
> --
> http://www.bestpractical.com/rt -- Trouble Ticketing. Free.
>
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>
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