[rt-users] Anybody tried enhanced mailgate for RT 3.0?

Mike Schmidt mike at sepia.com
Fri Apr 4 22:29:47 EST 2003


I've already asked that question since I also use enhanced-mailgate. Jesse, 
however, responded that it hasn't been converted yet and won't work as is.

Mike

At 04:23 PM 04/04/2003 -0700, Curtis Rempel wrote:
>Hi,
>
>I'd like to be able to do keyword recognition in email, in particular, for 
>watchers to be able to close tickets using "RT-Status: resolved" via 
>email.  I understand this is part of the 2.0 contrib directory, but I 
>don't see it in the 3.0 directory as of yet.
>
>Has anybody tried and got this to work for 3.0 yet?
>
>Thanks,
>
>Curtis

________________________________________________________
Mike Schmidt                        Systèmes Scientifiques SEPIA/Intello
President                              SEPIA Scientific Systems/Intello
Tel: 450-358-2266                  100 Richelieu, suite 2000
Fax: 450-358-2267                 Saint-Jean-sur-Richelieu
e-mail: mike at sepia.com        Québec, Canada J3B 6X3
cell: 514-835-9497
http://www.sepia.com          http://www.intello.com

****************************************************************************
NOTE:  Ce courriel est destiné exclusivement au(x) destinataire(s) 
mentionné(s) ci-dessus et peut contenir de l'information privilégiée, 
confidentielle et/ou dispensée de divulgation aux  termes des lois 
applicables.  Tout autre lecteur est prié de noter qu'il est strictement
interdit d'en divulguer le contenu, de le distribuer, copier ou utiliser. 
Toute personne à qui il parvient par mégarde est priée de l'effacer et de 
nous en avertir par téléphone (514-866-6743). Pour rejoindre directement 
notre adminstrateur de courriel, <mailto:postmaster at sepia.com>

****************************************************************************
NOTE:  This e-mail message is intended only for the named recipient(s) 
above and may contain information that is privileged, confidential and/or 
exempt from disclosure under applicable law.  Any other party is put on 
notice that unauthorized disclosure, distribution, copying or use of this 
information is strictly prohibited. If you receive it in error, please 
delete this e-mail message and advise us immediately by telephone 
(514-866-6743). To reply to our email administrator directly, 
<mailto:postmaster at sepia.com>

****************************************************************************
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20030404/c6741576/attachment.htm>


More information about the rt-users mailing list