[rt-users] BUG? RT-3.0.0 & PDF attachments

Jesse Vincent jesse at bestpractical.com
Wed Apr 9 22:04:52 EDT 2003


Can you try direct local delivery, taking fetchmail out of the mix?


On Thu, Apr 10, 2003 at 01:53:04PM +1200, Gordon Smith wrote:
> Sorry Jesse,
> 
> MySQL is MySQL-Max-4.0.12-0
> Perl 5.8.0
> mod-perl-1.27
> apache_1.3.27
> 
> mod-perl is statically compiled, not a DSO
> Also has PHP 4.3.2-RC1 compiled in to apache.
> 
> Apache config:
> 
> <VirtualHost 210.185.31.9>
>  DocumentRoot /usr/local/rt3/share/html
>  ServerName rt.morenet.net.nz
>  PerlModule Apache::DBI
>  PerlFreshRestart On
>  PerlRequire /usr/local/rt3/bin/webmux.pl
>  <Location />
>   SetHandler perl-script
>   PerlHandler RT::Mason
>  </Location>
>  <Directory /usr/local/rt3/share/html>
>  Options ExecCGI
>  </Directory>
> </VirtualHost>
> 
> All dependencies test OK.
> 
> Base install is RedHat 7.1 (yes, it's scheduled to be upgraded to 9.0
> soon)
> We've tested the mail & virus scanning server to make sure we're not
> corrupting data there.
> 
> New requests are retrieved from the mail server using fetchmail, and
> added to RT.
> Tickets & headers look fine, just seems to be attachments that suffer
> (MIME prob maybe?)
> 
> Cheers,
> Gordon
> 
> 
> 
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> 
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