[rt-users] RT2 to RT3 migration tool v1.8 problem

[Jesse Vincent]

The things it did not do, it didn't do before importing all your
tickets, iirc. That was an end of run report, not it bombing out.


On Thu, Apr 10, 2003 at 12:09:21PM -0400, Jon Hittner wrote:
> Thanks, I will do that.   Is the import script expected to due any other tasks 
> after importing scrips or did it fail at the end of the script?  If this was 
> not the last task, how can I tell the importer to ignore scips and continue?
> 
> Jon
> 
> On Thursday 10 April 2003 11:59 am, Jesse Vincent wrote:
> > On Thu, Apr 10, 2003 at 10:45:27AM -0400, Jon Hittner wrote:
> > > All-
> > >    My import works much better now with version 1.8.  It runs with no
> > > erros for about 24 hours, and then after inserting all 14029 tickets, it
> > > fails with the following:
> >
> > Those "errors" are RT reporting to you that it could not import your
> > custom scrips. this is normal and correct. You'll want to hand-create
> > those scrips and templates.
> >
> > > .t-14028
> > > .t-14029
> > > Importing links
> > > Could not create scrip: On Owner Change Notify Owner with templateOwner
> > > Change in queue0
> > > Could not create scrip: On Create Autoreply To Requestors with
> > > templateAutoresponce- Critical in queue16
> > > Could not create scrip: On Create Notify Owner with template
> > > transaction-critical in queue16 -- $VAR1 = {
> > >           'Description' => 'Imported from RT 2.0',
> > >           'ScripCondition' => 'On Create',
> > >           'Template' => 'transaction-critical',
> > >           'Queue' => '16',
> > >           'ScripAction' => 'Notify Owner'
> > >         };
> > >
> > > Could not create scrip: On Create Notify Requestors, Ccs and AdminCcs
> > > with templatetransaction-critical in queue16
> > >
> > >
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > >
> > > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 
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