[rt-users] How to change Owner ?

[Gregory Hosler]

Hi,

RT2 user here.

as project manager (and RT administrator), I want to be able to reassign TR's
from one project member, to another project member.

I have tried granting myself various "rights", yet everytime I try to change an
owner, I get the failure message

        "You can only reassign tickets that you own or that are unowned"

is there any way for me, as project manager, to shuffle the owner ?

thanks and best regards,

-Greg

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E-Mail: Gregory Hosler <gregory.hosler at accessgate.com.sg>
Date: 11-Apr-2003
Time: 10:06:51

  If each of us have one object, and we exchange them,
     then each of us still has one object.
  If each of us have one idea,   and we exchange them,
     then each of us now has two ideas.

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