[rt-users] Protecting RT

[bill at daze.net]

>hit the original submiter's server and the server responded with a
>"Mail Delivery Failure" to RT, which created a second ticket and so on..
>and so forth. This was NOT a mail loop, AFAIK.
>
>So RT was acting correctly, creating new tickets as it's supposed to,
>but this turns to be such a nasty experience. Hundreds of useless tickets.

It appears RT3 handles these gracefully.  Instead of creating a ticket, I
(as the administrator of RT) receive an e-mail from RT stating something
like "RT believes the following message is a bounce"...