[rt-users] Email tickets ....

[Harald Wagener]

On Donnerstag, April 17, 2003, at 09:53  Uhr, david micheneau wrote:


> Hi,
>
> I'm running with RT3.0 and I want that anybody send an email to a 
> specific address, it's automatically add in RT.

In Configuration->Global->Group Rights, grant 'Everyone' The 
'CreateTickets' right.

Please see the archives for other recommended rights, posted by Jesse 
about two weeks ago.

Consider reading the draft manual as well, it's quite enlightening 
already.

Regards,
     Harald

-- 
Harald Wagener * FCB/Wilkens * An der Alster 42 * 20099 Hamburg