[rt-users] Slow response from RT when replying to a ticket

Jesse Vincent jesse at bestpractical.com
Thu Apr 17 18:49:35 EDT 2003



On Thu, Apr 17, 2003 at 02:33:22PM +0100, Brett, Colin wrote:
> Very often it takes over two (2) minutes after clicking "submit" for RT to
> register the update to the call ticket. Sometimes it only takes a few
> seconds. This happens in different browsers (IE6 on Windows 2000, Opera 6.12
> Beta 1 for Solaris). The only error messages I can see are in the Apache
> error_log file:

Are you perchance using sendmail as your MTA? RT has special commandine
arguments for sendmail, since by ddefault it tries to deliver the mail
you send in the foreground. 

	-j

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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