[rt-users] ldap authentication for RT?

[Amanda Tunison]

Hello

I'm a newbie with RT, so please be gentle with me.  :-)

I have RT3 installed and running on a test server.  I've been creating 
users from within RT, but I'd like to use our existing LDAP server 
instead to authenticate RT users, for both self-serve access and 
helpdesk staff.   I see that the features page says "RT can use your 
web server's existing authentication system" but I'm not finding 
information about how to do this in the manual.  Am I correct in 
thinking that using the LDAP authentication in the web server is the 
way to manage this, or is there a better way?

Can someone please point me to the information on how to tell RT to 
either check LDAP use the web server's authentication so I can drop in 
the LDAP authentication there?

Thanks for any assistance you can provide.


Amanda
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Amanda Tunison
Information Technology
Sonoma State University
(707) 664-4160