[rt-users] 3.0.1 issues

Arne Hinrichsen A.Hinrichsen at gmx.net
Tue Apr 22 15:34:11 EDT 2003


Hi,

after updating from 3.0.0 to 3.0.1 we had two major problems:

- any change done to a ticket with a screen that contains a field to change
the subject
  leads to a deleted subject. After that a subject is displayed as "0". It's
not possible
  to change the subject anymore. It's alsways "0"
- a mail containing german umlauts in the mail's subject will generate a
complete empty ticket
  without a requestor, subject and body.

Since this was a big handicap, I had to step back to 3.0.0 and delete the
mason_data and session_date subdirectories in /opt/rt3/var without any further
investigations.

my config:

Suse Linux 8.2
perl 5.8.0
apache 1.3.27 
mod_perl 1.27
MySQL 3.23.55


Are these bugs already known? I did not find anything in the archives.

Arne




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