[rt-users] rt2->rt3 mail gateway problems

CARRIE COY ccoy at ssww.com
Tue Apr 22 17:17:49 EDT 2003


My rt3 web ui works fine but rt-mailgate keeps failing saying  "401 
Authorization required".  I found a couple posts suggesting an rt2 style 
Mason "Filesmatch" could be the problem -- so I've created an entirely 
separate Apache instance so as not to confuse rt2 and rt3 configurations.

In desperation, I returned to install directory and typed "make test".   
It fails here:
....
ok 109 - Requiring 'EscalatePriority.pm'
ok 110 - Requiring 'Generic.pm'
ok 111 - Requiring 'Notify.pm'
ok 112 - Requiring 'NotifyAsComment.pm'
ok 113 - Requiring 'ResolveMembers.pm'
ok 114 - Requiring 'SendEmail.pm'
ok 115 - Requiring 'SetPriority.pm'
ok 116 - Requiring 'UserDefined.pm'
[Tue Apr 22 19:55:28 2003] [crit]: Undefined subroutine &RT::Set called 
at RT_SiteConfig.pm line 27.
 (/usr/local/rt3/lib/RT.pm:228)
1..116

I've tried creating RT_SiteConfig.pm in a variety of ways: copying the 
entire RT_Config.pm file, copying sections of the file and copying 
individual lines.  Nothing seems to make a difference.

What's wrong?

-- 
Carrie Coy
S&S Worldwide
(860) 537-3451 x2357





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