[rt-users] Re: RT 3-0-1 - creating tickets by e-mail by non-RT users

Ryszard Lach rla at id.pl
Wed Apr 30 09:53:21 EDT 2003


On Wed, Apr 30, 2003 at 03:47:41PM +0200, Ryszard Lach wrote:
> Hi.
> 
> Can anybody tell me what is to be configured in a brand new
> (working) RT 3.0 instalation with properly configured mailgate to have
> tickets created by sending e-mail by anybody (without a rt account)?

In logfile there is an entry:

"RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for your email."

Where Can I change this option?

Richard.

-- 
"First they ignore you. Then they laugh at you. Then they
fight you. Then you win." - Mohandas Gandhi.



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