[rt-users] Searching email headers / Processing spam

[Hokan]

Like many, we get an extraordinary amount of spam sent to our RT queues.
Rather than fight it, we have decided to use RT to process spam; to
maintain our Sendmail block lists based on evidence in a queue we set up
just for spam.

Later, when someone asks why we are blocking mail from ip 111.111.111.111
I can look for that IP in the spam queue.  The problem is: the search 
function does not search message headers.

How can I set up a search to include message headers in the material
to be searches?  We are using Version 2.0.15.

-- 
Hokan                                                                    MEnet
Systems Administrator                     Department of Mechanical Engineering
hokan at me.umn.edu                                       Institute of Technology
612.626.9800                                           University of Minnesota