[rt-users] Modifying quick search display?

[Steve Wampler]

On Mon, Aug 11, 2003 at 10:47:52AM -0700, Sean Perry wrote:
> Steve Wampler wrote:
> 
> >I'm running 3.0.4 and would like to see 'closed' tickets listed
> >in the quick search display along with 'new' and 'open'.  Is
> >that hard to do?
> >
> >(RT is being used internally and having quick access to review
> >the notes from closed tickets would be nice.)
> >
> 
> grab the file "QuickSearch" from share/html/Elements and copy it to 
> local/html/Elements.  Then, edit as desired.  It is really quite 
> trivial.  I mod'ed mine to show stalled tickets and the total number of 
> tickets in the active states (Open, New, Stalled).  If you grok perl and 
> html it should only take you about 10 minutes.
> 
> Whenever RT requests a file it first checks for the local version, then 
> the system version.  This is nice because your changes are not 
> overwritten on upgrades.
 
 Thanks - perfect!

-- 
--
Steve Wampler     {sbw at tapestry.tucson.az.us}
The gods that smiled upon your birth are laughing now. -- fortune cookie