[rt-users] Utterly unable to view comments

Amanda Robinson amanda at lodden.com
Mon Aug 11 20:42:48 EDT 2003


A possibility as I described it, I admit; I apologize for not mentioning the
fact that this happens with root and with a user who has every single right
listed in the select box on Admin/Global/UserRights.html granted.  But if
there's a right I'm missing, I'd be happy to check it.

--Amanda

Phil Homewood wrote:
> Amanda Robinson wrote:
> > I recently installed RT 3.0.4, and I can't get the web interface to show
> > any of the details of the history: no comments, and none of the original
> > problem description.
>
> Sounds like the user looking at the ticket hasn't been granted
> the rights to see any of the interesting stuff?
> --
> Phil Homewood, Systems Janitor, http://www.SnapGear.com
> pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
> SnapGear - Custom Embedded Solutions and Security Appliances




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