[rt-users] Tool to migrate from RT3 on postgres to RT3 on mys ql

freebsd at coal.sentex.ca freebsd at coal.sentex.ca
Fri Aug 15 16:21:14 EDT 2003


Thus spake Dan Anderson (dan.anderson at kincaidtech.com) [15/08/03 16:04]:
> I tried that, and got this when trying to import back into MySql:
> 
> Importing users
> u.u.u.u.u.u.u.u.u.u.u.u.u.uuu.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.
> u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.
> Importing groups
> ggrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrqqqqqqqqqqImporting tickets...t-1000
> Byte order is not compatible at ../../lib/Storable.pm (autosplit into
> ../../lib/auto/Storable/_retrieve.al) line 323, at ./dumpfile-to-rt-3.0 line
> 489
> [Thu Aug 14 23:05:53 2003] [crit]: Ticket files could not be loaded at (eval
> 1657) line 1.
>  (/usr/local/rt3/lib/RT.pm:242)

(Insert all the normal troubleshooting questions here that have probably
been asked by now: Which version are you using?  Which OS?  How many tickets
are you exporting?  Does it always die on the same ticket?  Are you using
the same version of -to-dumpfile as dumpfile-to-?  etc. etc.)

Dunno, then.  It's happening on the import, so you'll need to import to RT3
before you can use the db conversion tool.



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