[rt-users] Bogus Autocreated watcher

[Phil Homewood]

G. Richard Bellamy wrote:
> When an email is processed from a never-before-seen address, the ticket
> that is created includes a watcher whose User comment is "Autocreated
> when added as a watcher". This watcher has as it's username and email
> address the top- and mid-level domain of the RT site, i.e. my server
> runs on support.domain.com, and the watcher is set to Username:
> domain.org & Email: domain.org. Thereafter, for that ticket, you see the
> following bounced mail:

Are you using $CanonicalizeEmailAddressMatch and
$CanonicalizeEmailAddressReplace?
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances