[rt-users] rtfm & stockanswers - the same?

[Jesse Vincent]

On Mon, Aug 18, 2003 at 10:50:41AM -0700, matthew zeier wrote:
> 
> Before I go installing RT/FM, is it similiar to StockAnswers in that I can
> insert canned responses into a ticket?
 
Among othher things, yes, it has that functionality. There's some
verbiage on the corporate website at http://www.bestpractical.com


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> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

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