[rt-users] Problems trying to install RT

[James Pifer]

Still having this problem. Can anyone help?

Thanks,
James


On Wed, 2003-08-27 at 07:08, James Pifer wrote:
> Turns out I'm running Apache 2.0.40. I tried setting the web-user flag
> to nobody, but I still have the same problem. How can I tell which to
> use?
> 
> There are no error in my httpd logs. 
> 
> Also, my system passes all the dependencies using modperl2, so I guess
> I'll be using that. 
> 
> Any help is appreciated.
> James
> 
> 
> On Tue, 2003-08-26 at 23:05, Administrator wrote:
> > I had the same problem and I fixed it by using the web user flag with
> > the nobody user when configuring. It seems that my Apache 1.3.28 is
> > set to run under the nobody user not www as it predecessors.
> >  
> > Thank You,
> >  
> > Bryan McClellan
> > Evo-Systems
> > Co-Founder / IT Director
> > bmcclellan at evo-systems.net
> >  
> > 
> > ______________________________________________________________________
> > From: rt-users-admin at lists.fsck.com on behalf of James Pifer
> > Sent: Tue 8/26/2003 8:26 PM
> > To: RT-Users
> > Subject: [rt-users] Problems trying to install RT
> > 
> > 
> > 
> > I'm new to RT. Anyone on this list migrated from Remedy to RT?
> > 
> > I'm trying to get it installed on Redhat 9 and I think it's close.
> > When
> > I try to hit the web page I get the following error. Anyone know why?
> > 
> > When I run the dependency check it passes everything except
> > Apache::Request. Could it be causing this problem? Not sure how to fix
> > it. I'm running httpd from Redhat.
> > 
> > Thanks,
> > James
> > 
> >                               System error
> > 
> > error:
> > mkdir /opt/rt3/var/mason_data/obj:
> > Permission denied at
> > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm line
> > 102
> > context:
> > ...
> > 
> > 187:
> > # whether they
> > should generate a
> > full stack trace
> > (confess() and
> > cluck())
> > 188:
> > # or simply report
> > the caller's
> > package (croak()
> > and carp()),
> > respectively.
> > 189:
> > # confess() and
> > croak() die,
> > carp() and cluck()
> > warn.
> > 190:
> > 
> > 191:
> > sub croak { die
> > shortmess @_ }
> > 192:
> > sub confess { die
> > longmess @_ }
> > 193:
> > sub carp { warn
> > shortmess @_ }
> > 194:
> > sub cluck { warn
> > longmess @_ }
> > 195:
> > 
> > ...
> > 
> > code stack:
> > /usr/lib/perl5/5.8.0/Carp.pm:191
> > /usr/lib/perl5/5.8.0/File/Path.pm:150
> > /usr/lib/perl5/5.8.0/File/Path.pm:143
> > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm:102
> > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:308
> > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:199
> > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:166
> > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:60
> > /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:265
> > /usr/lib/perl5/site_perl/5.8.0/Class/Container.pm:343
> > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Interp.pm:213
> > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:862
> > /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm:789
> > /opt/rt3/bin/webmux.pl:118
> > -e:0
> > raw error
> > 
> > 
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> > 
> > Have you read the FAQ? The RT FAQ Manager lives at
> > http://fsck.com/rtfm
> > 
> > 
> > 
> 
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm