[rt-users] RT3 Error

[Max Bowsher]

David Lubowa wrote:
> Dec  1 12:20:15 ns2 RT: [Mason] Cannot resolve file to component:
> /var/www/rt3/share/html/index.html (is file outside component root?) at
> /usr/local/lib/perl5/site_perl/5.8.2/HTML/Mason/ApacheHandler.pm line 847.
> (/usr/local/rt3/lib/RT.pm:247)
> Dec  1 12:20:17 ns2 RT: [Mason] Cannot resolve file to component:
> /var/www/rt3/share/html/index.html (is file outside component root?) at
> /usr/local/lib/perl5/site_perl/5.8.2/HTML/Mason/ApacheHandler.pm line 847.
> (/usr/local/rt3/lib/RT.pm:247)
>
>
> what could cause this ...i get 404 page not found on my webserver yet i
have
> the right path to the index.html can someone shed some light on this issue
> for me .....

Is your /var/www/rt3 a symlink? I got this error message when I did that,
and worked around it by putting the full actual path into my httpd.conf,
instead of a path involving symlinks.

Max.