[rt-users] Returned mail: see transcript for details

[Phil Homewood]

Vassilios Ioannidis wrote:
> RT rejects occasionally some emails and sends this ugly report to the 
> requestors:

> >error:  Unrecognised line: Name Firstname 
> ><Name.Firstname at somewhere.xy> at 
> >/usr/local/rt_server/rt3/lib/RT/Interface/Email.pm line 345

> I am using RT 3.0.4 and perl 5.8.0

lib/RT/Interface/Email.pm has undergone a lot of changes since 3.0.4.
Some of them may well be related. If at all possible, you should try
an upgrade to 3.0.7; in any case, make sure your Mail::Address module
is up to date.
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - A CyberGuard Company