[rt-users] Mailgate errors RT 3

Frank Balonis rt-user at balonis.com
Mon Dec 8 16:05:22 EST 2003


Thanks for the advice.  I thought I had done that in my troubleshooting but looking back at the history I had downgraded just about everything but RT.  Downgraded the package and it works just fine now.  Thanks again.

Frank
* Mauro Carvalho Chehab <mauro_chehab at yahoo.com.br> [2003-12-06 18:04:01 -0200]:

> Just complementing, returning back to the old rt 3.0.4 install (keeping 
> new perl and perl packages and new mysql indexes) did work.
> 
> Mauro Carvalho Chehab wrote:
> 
> >I'm receiving the same error message after an upgrade.
> >
> >The prevous version was rt 3.0.4, with perl 5.8.0. The packages are 
> >from the time rt 3.0.4 was released.
> >I've upgraded to rt 3.0.7_01 and also upgraded perl to 5.8.2. All 
> >required perl packages are at the latest version.
> >
> >I've still seeking for a solution.
> >
> >> What I didn't recognize yesterday is that I was recieving a full 
> >HTML encoded error.  The error looked like this when displayed in a 
> >browser:
> >>
> >> error:   Can't use string ("SessionType") as a HASH ref while 
> >"strict refs" in use at /usr/share/perl5/RT/Interface/Email.pm line 406.
> >> context:  > ...  > 402:  > 403:  sub Gateway {
> >> 404:  my $argsref = shift;
> >> 405:  > 406:  my %args = %$argsref;
> >> 407:  > 408:  # Set some reasonable defaults
> >> 409:  $args{'action'} = 'correspond' unless ( $args{'action'} );
> >> 410:  $args{'queue'} = '1' unless ( $args{'queue'} );
> >> ...  > code stack:  /usr/share/perl5/RT/Interface/Email.pm:406
> >> /usr/share/request-tracker3/html/REST/1.0/NoAuth/mail-gateway:32
> >> raw error
> >>
> >> Thanks,
> >>
> >> Frank Balonis
> >
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> >
> >Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> >
> 
> 
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