[rt-users] html only message do not display in RT

[jflanders at burrelles.com]

I went with stiphtml since it won't remove attachments like stripmime 
does.
It also sits between sendmail and RT so you don't need to mod RT.  To 
use it
change your sendmail alias to something like 
"|striphtmlemail.pl|/opt/rt3/bin/rt-mailgate --queue general --action 
correspond --url
http://localhost/" and its set to go.
Our companies programmer made a few changes to remove a few extra 
characters 
But it still isn't perfect it can't remove blank lines so messages 
have large amounts of blank space before the actual text.

Jarrod Flanders
A+, Network+
Computer Technician
Burrelles Information Services, LLC


-----Original Message-----
From: jesse [mailto:jesse at bestpractical.com] 
Sent: Tuesday, December 09, 2003 1:08 PM
To: cubic
Cc: michael; rt-users
Subject: Re: [rt-users] html only message do not display in RT




On Tue, Dec 09, 2003 at 09:01:04PM +0300, Ruslan U. Zakirov wrote:
> I've posted simple patch that use HTML::Scrubber to convert HTML to 
> plain text. It's useable and could be changed to produce HTML 
scrubbered 
> from JS or other active objects.
> 
> I can do this patch more nice if you will agree merge it in other 
case 
> it's enought for our users.

I'll take a patch that produces a "simple" plain text version of html
mail for RT 3.1.  Producing scrubbed html still has the possibility of 
a
malicious end user writing html which mimicks the rest of RT's user
interface to its own evil ends.



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