[rt-users] Default Queue Watchers not Showing as CC or Admin CConTicket

Jim Rowan jim.rowan at starcore-dsp.com
Wed Dec 10 11:00:13 EST 2003


> Oh.  Erm.
> 
> Anyone have a custom scrip to add people who are Q watchers 
> to the tickets that get created in that Q?

I'm not sure you understood Phil's answer.  If a person is listed as a
queue watcher, they don't need to be listed on each ticket, they
automatically get handled as if they were listed on all tickets in the
queue.



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