[rt-users] Re: Disabling commenting for a queue?

Bob Goldstein bobg at uic.edu
Wed Dec 17 11:07:45 EST 2003


Hmm.  I'm able to assign these rights to privleged users specifically:

CreateTicket
OwnTicket
ReplyToTicket
SeeQueue
ShowTicket
StealTicket
TakeTicket

Seems now I can "reply" but not "comment", which is good.
However, I'd like also to be able to "resolve", without
adding back the ability to "comment".  But I don't
see a specific priv for that.

I don't suppose there are docs that say specifically
what each of these privs do?

   bobg


>It's not a bug, modify right includes reply and comment rights.........
>But DeleteTicket has been removed strangely, there was a patch....... 
>
>Samuel
>
>-----Original Message-----
>From: seph [mailto:seph at directionless.org] 
>Sent: Tuesday,16 December,2003 17:04
>To: RT Users
>Subject: [rt-users] Re: Disabling commenting for a queue?
>
>>> Suppose you had a queue that was politically sensitive and required 
>>> full transparency - i.e. there are to be no private comments by 
>>> ticket owners/watchers, and all discussion is to be mailed back to 
>>> the requestor. How would you do this?
>>
>> You'd still be able to "Comment" on the tickets in this queue, but 
>> everyone would get a copy of the comments.
>
>yeah, I'd just frob the permissions. If you can't prevent people from making c
>omments (might be an RT bug) you can make them behave the same as corresponden
>ce.
>
>seph
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>
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>



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