[rt-users] Performance issues when viewing tickets with attachments

[Jesse Vincent]

On Wed, Dec 17, 2003 at 09:46:21AM -0800, Michael Gibbons wrote:
> Hi Jesse,
> 
> It sounds like this issue is a known issue but that it may require some 
> work to resolve. 
...
> Can you shed some more light on when exactly this might be scheduled? 
> I'm sorry for my impatience, but I just spent about 30 seconds waiting 
> for a single ticket to load (and our machines are by no means slow).

The work we do is driven by issues that affect us personally, that
affect paying customers and that customers comission us to develop. If
you're interested in diving in and doing the tuning work, I'm sure
others would appreciate your efforts greatly. If you're interested in
having us do the work, mail us at sales at bestpractical.com and we can
work up a quote.

	Best,
	Jesse Vincent
	Best Practical Solutions, LLC


> Thanks,
> Mike
> 
> Jesse Vincent wrote:
> 
-- 
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