[rt-users] Still troubles with mail envelope sender

[Panizzon Benoit]

Hi all

I wonder if I'm the only one with that problem or if there are others...

To get a real envelope sender I choose to user the sendmail 'perl' mailer
and set:

$SendmailArguments="-f\<postmaster\@example\.com\>";

But I run into the problem of the Perl Mail Module setting a 'sender' header
in the mail containing the user the webserver runs under 'www-date' that
confuses a lot of MTA, especialy Lotus Notes and Outlook who then display
that the mail was sent from www-data at localhost in behalf of 'queuename'.

Some of our customers then reply to the www-data at localhost header instead of
the queue thus those mails get lost.

Now I searched the archive and found out that some people apparently have
managed to use sendmailpipe and specify the envelope sender there.

So I tryed to use it with those arguments:
$SendmailArguments="-t -oi -f\<postmaster\@iphpa\.ch\>";

But still no change, this does not work and I don't even find any error
messages.
As soon as I remove -f\<postmaster\@iphpa\.ch\> it works again, but the
envelope is www-data at localhost so the mails don't get accepted by external
servers.

Has somebody found any solution to that problem?

Another small flaw I've found...
RT does not set a charset in the mailheader....

Some MTA translate this to Charset: unknown-8bit.
Know what, some Mail-Clients then tell you, they cannot read the mail
because of an unknown charset...

Benoit Panizzon

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IPH & Partner AG
Birmensdorferstrasse 24
CH - 8902 Urdorf
Tel. +41 (0)1.736.40.50     Fax: +41 (0)1.736.40.51
Mail: bpanizzon at iphpa.ch     www.iphpa.ch
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