[rt-users] Self-Service and unprivileged users (only have email address)

[Travis Zadikem]

Thanks for the info.  I have been out for a couple of weeks due to
break
--- Forrest Stanley <fstanley at netburner.com> wrote:
> At 10:19 AM 12/6/2002 -0800, Travis Zadikem wrote:
> 
> >What password does an unprivileged user use?  I ask this because I
> have 
> >users that email rt and then it adds them as a new user
> automatically with 
> >their email address as the username.  But, when the user goes to 
> >webaddress/SelfService and tries to login using their email address
> and no 
> >password it won't let them in.  How can I fix this so it will?
> >
> >
> 
> Hi,
> RT users automatically created through email submission are not
> assigned a 
> password. Their user account is created with password set to undef.
> You can 
> change by modifying the following:
> 
> lib/RT/Interface/Email.pm
> 
>          my ($Val, $Message) =
>                          $NewUser->Create(Name => ($Username ||
> $Address),
>                          EmailAddress => $Address,
>                          RealName => "$Name",
>                          Password => undef,
>                          Privileged => 0,
>                          Comments => 'Autocreated on ticket
> submission'
>                  );
> 
> Changed password to whatever you like. Also, Jesse posted a way to
> create 
> random passwords a couple weeks ago.
> 
> http://lists.fsck.com/pipermail/rt-users/2002-November/010705.html
> 
> 
> -FS
> 
> 
> 
> 


=====
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