[rt-users] Adding a status.

[John Gedeon]

A quick way to do this would be to just make use of the keyword selections. 
there is a nice tutorial at
http://fsck.com/rtfm/article.html?id=4#149

HTH
John

At 09:09 AM 11/4/2002, you wrote:
>Is it possible to add another status type? I've got a group of users that
>would like another status type to use for marking tickets of interest. They
>mainly want to build a knowledge base. I haven't had an opportunity to look
>at the TemplateAnswers (Looks like that's what everyone suggests for KB) in
>contrib yet. They're pretty intent on just having another status type.
>
>James.
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>rt-users mailing list
>rt-users at lists.fsck.com
>http://lists.fsck.com/mailman/listinfo/rt-users
>
>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm


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<>< Proverbs 3:5 "Trust in the Lord with all your heart and lean not on 
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