[rt-users] the sanctitity of the comment confessional is not absolute

Phil Homewood pdh at snapgear.com
Thu Jan 16 19:26:45 EST 2003


Alexander Dupuy wrote:
> OnComment NotifyAllWatchersAsComment with template AdminComment

That's not usually advisable, but...

> However, requestors are considered "watchers", so comment was sent to an 
> external requestor.
> 
> Where's the prevent-user-from-shooting-own-foot-safety?

... there may well be cases when it is required, and trying
to prevent it would break that usage. Not everybody uses
comments as not-for-requestor-eyes. That's the power of RT -
it can be used in all kinds of creative ways.

Besides, the logic to prevent one from doing that would be
quite hairy, I'd imagine.
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances



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