[rt-users] Knowledge Base

[Todd A. Green]

FAQ-o-Matic is a nice web administered FAQ system.

On Fri, 2003-01-17 at 10:20, James L. Harrison wrote:
> Hi All,
> 
> I was looking at the StockAnswers add-on, and don't think that it will fit
> my requirements for an end user knowledge base.  I use RT as a tracking
> system to support our end users, but I would like to integrate a knowledge
> base/FAQ with RT.
> 
> Has anyone seen/done anything like this.  Any ideas for other Web based
> packages that can support this?  They don't necessarily have to plug into
> RT.
> 
> Thanks,
> Jamie
> ---
> James L. Harrison
> harrison at palisadesys.com
> Technical Support Engineer
> Palisade Systems
> 515.296.0701
> 
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
-- 
Todd A. Green <tagreen at mhsnetworks.net>
Managed Hosting Soutions, Inc.