[rt-users] CC from web form

John Gedeon jgedeon at qualcomm.com
Tue Jan 21 14:11:34 EST 2003


I found the issue there is no script for CC's to be notified upon creation 
of a ticket.
>At 09:11 AM 1/21/2003, you wrote:
>>When a user creates a ticket and in that ticket cc's an internal mail 
>>list but doesn't include the @qualcomm.com after it the cc is never sent. 
>>Where does RT handle this? I need to make RT to assume @qualcomm.com like 
>>the rest of our mail servers do.
>>
>>Any help appreciated.
>>John
>>
>>
>>--
>><>< Proverbs 3:5 "Trust in the Lord with all your heart and lean not on 
>>your own understanding;"
>>
>>_______________________________________________
>>rt-users mailing list
>>rt-users at lists.fsck.com
>>http://lists.fsck.com/mailman/listinfo/rt-users
>>
>>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>
>
>--
><>< Proverbs 3:5 "Trust in the Lord with all your heart and lean not on 
>your own understanding;"


--
<>< Proverbs 3:5 "Trust in the Lord with all your heart and lean not on 
your own understanding;"




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