[rt-users] rt-2-0-15 install

Alan O'Keefe alan at okeefeconsulting.com.au
Tue Jan 21 23:51:05 EST 2003


Hi Matthew

As Posted by Jesse in December:

From: Jesse Vincent <jesse at bestpractical.com>
> To: rt-announce at fsck.com
> Subject: [rt-users] [rt-announce] RT 2.0 and Postgres 7.3
> Date: 17 Dec 2002 09:38:31 -0500
> 
> At this time, RT 2.0.x is _not compatible_ with Postgres 7.3.
> 
> Postgres' developers have made several incompatible SQL sand server
> changes, requiring a number of changes to RT's core.
> 
> At this time, it is strongly recommended that sites running RT on
> Postgresql stick with v7.2
> 
> 	-j


On Wed, 2003-01-22 at 15:59, Matthew Jarrett wrote:
> Hi,
> 
> I am currently using FreeBSD 4.7-STABLE ...
> 
> FreeBSD my.box 4.7-STABLE FreeBSD 4.7-STABLE #1
> 
> and I am tring to install rt2 from the ports collection
> (/usr/ports/www/rt2).
> 
> I currently am using postgresql 7.3.1 and Apache 1.3.27
> 
> psql (PostgreSQL) 7.3.1
> 
> [Wed Jan 22 04:20:04 2003] [notice] Apache/1.3.27 (Unix) mod_fastcgi/2.2.12
> mod_ssl/2.8.12 OpenSSL/0.9.6g mod_perl/1.27 PHP/4.2.3 configured -- resuming
> normal operations
> 
> I am getting errors in the way that I am unable to create a new ticket via
> the web page for RT.
> 
> RT via the web gives me an error that says: RT Error.
> 
> If I do a tail on my postgresql logfile I get: ERROR:  pg_atoi: zero-length
> string
> 
> If I do a tail on my rt.log0 file I get:
> 
> [Wed Jan 22 04:08:19 2003] [error]: WebRT:  ()
> [Wed Jan 22 04:08:37 2003] [err]: RT::Ticket=HASH(0x8e92b78) ->Create
> couldn't set EffectiveId: No value sent to _Set!
> 
> 
> [Wed Jan 22 04:08:37 2003] [error]: WebRT:  ()
> 
> I have dropped the database, dropped the user, recreated both multiple times
> and deinstalled and reinstalled yet to no avail.
> 
> I have the apache httpd.conf file configured correctly, I have checked this
> multiple times.
> 
> I have also run the 'make testdeps' and this gives me the all clear.
> 
> If anyone has seen this and / or may have some ideas on how to fix this,
> this would be greatly appreciated.
> 
> I am going bald very quickly.
> 
> Thanks in advance,
> 
> Matthew.
> 
> 
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> 
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