[rt-users] Blank tickets in RT2

Daniel F. Chief Security Engineer - danielf at supportteam.net
Mon Jan 27 17:03:08 EST 2003


I found my problem the Attachments tables is full the default table size is 
4gb im at 4gb now so i have to increase the table size. 

DOH!

On Monday 27 January 2003 14:58, Daniel F. Chief Security Engineer - wrote:
> Over the weekend I started getting blank tickets in RT.
> Actually the ticket creation is completely normal but there is nothing in
> the history part of the ticket. I get the requestor and all the other info
> in the other sections but nothing in the history part of the ticket. So I
> assume this has something to do with the Attachments table.
>
> Im using ext3 which should allow for files up to 2TB, the Attachments.MYD
> file is 4GB right now. I did not see anything related to file size but
> figured I would ask. I looked for file size issues related to Mysql and RT2
> but did not see anything.
>
> Also on a separate note how would you archive old tickets and still be able
> to search through them. I currently have about 25000 tickets in my
> database.
>
> Thanks for any help you can give me.

-- 
Daniel Fairchild - Chief Security Engineer | danielf at supportteam.net
The distance between nothing and infinity is always the same no matter how 
close you get to nothing.



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