[rt-users] rt2-to-rt3 import errors - missing many tickets

matthew zeier mrz at intelenet.net
Thu Jul 3 22:11:42 EDT 2003


I exported some 15k tickets from rt2 and spent several hours watching 
them import into rt3.  However, it appears that only 908 tickets were 
imported.

mysql> select count(*) from Tickets;
+----------+
| count(*) |
+----------+
|      908 |
+----------+


The only errors I saw were like:

[Thu Jul  3 23:41:32 2003] [error]: Could not load create a user with 
the email address 'support at intelenet.com' to add as a watcher for 
ticket 15810 (/opt/rt3/lib/RT/Ticket_Overlay.pm:1438)

...

.t-15822
[Thu Jul  3 23:41:50 2003] [crit]: Failed to create user 
support at intelenet.com: Name in use (/opt/rt3/lib/RT/User_Overlay.pm:595)


Scrip imports failed (expected that) and I got a handful of "Couldn't 
create link from fsck.com-rt:...."

Using version 1.12 into rt3.0.4pre1 on a redhat8 box with a self-built 
perl 5.8.

--
matthew zeier - "Nothing in life is to be feared.  It is only to be
understood." - Marie Curie




More information about the rt-users mailing list