[rt-users] Priorities lost in RT2 to RT3 upgrade.

Robin Lee Powell rlpowell at digitalkingdom.org
Tue Jul 8 15:19:46 EDT 2003


Indeed.  Queue.pm and Ticket_Overlay.pm needed to be modified.
Patch submitted, although I make no claims as to its perfection.

-Robin

On Tue, Jul 08, 2003 at 02:41:50PM -0400, Jesse Vincent wrote:
> That sounds like RT::Ticket_Overlay doesn't take the Priority
> parameter.
> I'll take a patch to rt-bugs at fsck.com.
>
>
> On Tue, Jul 08, 2003 at 11:38:19AM -0700, Robin Lee Powell wrote:
> > None of my tickets that I just imported into RT3 have
> > priorities.
> >
> > I'm using rt2-to-rt3-v1.13
> >
> > For example, I have a ticket that is at Priority 40 in the dump
> > file, and the ticket entry where the priority was changed was
> > preserved, but the Priority is listed as 0/0.
> >
> > The priority is also at 0 in the database itself, but is set
> > correctly AFAICT in the dump file, so it really does
> > seem to be an import script problem.
> >
> > The import is to "mysql  Ver 12.20 Distrib 4.0.13, for
> > pc-linux-gnu (i686)"
> >
> > Help?
> >
> > -Robin

-- 
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