[rt-users] hostname issue

[Steve Wampler]

On Fri, Jul 11, 2003 at 09:34:19AM -0800, admin wrote:
> On Fri, 11 Jul 2003 12:27:36 -0400, seph wrote
> > Please keep all correspondence on the mailing list. (I've cc'ed
> > rt-users)
> > 
> 
> sure thing
> 
> > >> > I am sure i overlooked this somewhere in the docs.
> > >> 
> > >> > right now all rt mail is originating as rt at blah.blah.com
> > >> > but I want the originating outbound email to be rt at blah.com
> > >> 
> > >> I don't know if it's in the docs, I assume so, but the global default
> > >> is set in the config file, 
> > >
> > > what is the variable that I need to set here in the configuration file.  I
> > > think sendmail is tacking this on regardless of what is set in the
> > > configuration file.
> 
> what is the exact variable name?  because I dont have any variable set to
> blah.blah.com  .  I only have hostnames like rt.blah.com and blah.com but no
> blah.blah.com
> 
> - Noah
> 
> > 
> > sendmail should never be tacking on a From header. if you suspect
> > sendmail is taking on a Sender header, read (or search) rt/fm.
> > (http://fsck.com/rtfm/)

Sendmail won't tack on a From header, but it can certainly mangle
existing ones, as well as lots of other addresses in email
headers.  If the original poster is *absolutely* certain
that the RT config file doesn't include 'blah.blah.com' and
that's what's really appearing the From line (or the reply-to,
or any any other mail header), then the sendmail configuration
is certainly something to look at.

That being said, it's rare to have sendmail configured to
map 'blah.com' into 'blah.blah.com'.  It's much more common
to have it map 'blah.blah.com' into 'blah.com'...

-Steve
--
Steve Wampler     {sbw at tapestry.tucson.az.us}
The gods that smiled upon your birth are laughing now. -- fortune cookie