[rt-users] RT3: how to add an owner for just one ticket ?

[Phil Homewood]

Gilles-Eric Descamps wrote:
> So the AdminCc of a Ticket has the right: OwnTicket
> I was expecting to see his login into the drop-down box for owner,
> but he is missing....

What version of RT3? Role-based ACLs did have some problems around
3.0.2/3.0.3 (I can't remember exactly where), but these should be
resolved in 3.0.4.

> I'm encountering lots of things which worked in RT2
> and do not work anymore in RT3

Have you submitted them to rt-3.0-bugs at fsck.com ?
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances