[rt-users] ticket # configurations

[David Bauman]

Good question. I would want it to rename/renumber the ticket and notify with the ticket move.  For the purpose I am looking for though, it would not be necessary to move a ticket between queues.

----- Original Message -----
From: Phil Homewood
Sent: 7/13/2003 6:13:34 PM
To: rt-users at lists.fsck.com
Subject: Re: [rt-users] ticket # configurations

> David Bauman wrote:
> > Queue 1: Tickets would start with an "A"
> > Queue 2: Tickets would start with a "B"
> 
> What would happen if a ticket was moved from queue 1 to queue 2?
> -- 
> Phil Homewood, Systems Janitor, http://www.SnapGear.com
> pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
> SnapGear - Custom Embedded Solutions and Security Appliances
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm