[rt-users] switch off scribs to client for a single queue

[Stefan Armbruster]

Hi,

I've found a solution for this issue. Since this was on the list a few
times, I'd like to let you what I've done: 

Configure RT to use procmail as MDA, procmail filters out all mails from
this specific queue's mail address (sysadmin in this case). 

Changes to etc/RT_SiteConfig.pm:
<snip>
Set($MailCommand , 'sendmailpipe');
Set($SendmailArguments , "");
Set($SendmailPath , "/usr/bin/procmail");
</snip>
.procmail of the wwwrun user looks like:
<snip>
VERBOSE=off
LOGFILE=/tmp/procmail.outgoing.log

# drop all mails sent from sysadmin queue
:0
* ^Reply-To:.*sysadmin
/dev/null

# all other rt mails use sendmail
:0 E
| sendmail -t -oi
</snip>