[rt-users] mkdir ... var/mason_data/obj: Permission denied

Thu Jul 17 10:12:32 EDT 2003

Jim makes a good point: you didn't specify which version of Perl you DO have.
If you are using Sun's version then it's 5.0.ancient!  =:o()

While you are at http://www.sunfreeware.com getting your Perl, get the 'tar' package they have also.  It has a bug fix and also reads directly from gzipped tars.

Greg

Gregory L. Hering
(256) 722-6420
4807 Bradford Dr
Benchmark Electronics, Inc.
Huntsville, Al 35805

> -----Original Message-----
> From: Jim Mozley [mailto:jim.mozley at exponential-e.com] 
> Sent: Thursday, July 17, 2003 3:31 AM
> To: Michael D. Richards; rt-users at lists.fsck.com
> Subject: Re: [rt-users] mkdir ... var/mason_data/obj: 
> Permission denied
> 
> 
> *This message was transferred with a trial version of 
> CommuniGate(tm) Pro* Michael,
> 
> It might be worth trying perl from source or using the 
> package version from www.sunfreeware.com before installing 
> RT. This will add perl 5.8 under /usr/local. I use this 
> approach rather than using Sun's build of perl, 
> sunfreeware.com has had explanatory notes on this in the past.
> 
> Regards,
> 
> Jim
> 
> ----- Original Message ----- 
> From: "Michael D. Richards" <michael at emdee.net>
> To: <rt-users at lists.fsck.com>
> Sent: Wednesday, July 16, 2003 11:31 PM
> Subject: [rt-users] mkdir ... var/mason_data/obj: Permission denied
> 
> 
> > Hello,
> >
> >   I have just installed RT 3.0.3 on Solaris 8 under Apache 
> 1.3.27 and 
> > mod_perl 1.27. I am getting the following message when 
> attempting to 
> > send mail to the gateway:
> >
> > mkdir /cmweb/tools/rt/var/mason_data/obj: Permission denied at
> /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Compiler/ToObj
> ect.pm line 96
> >
> >
> > Trace begun at
> /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Exceptions.pm line 128
> > HTML::Mason::Exceptions::rethrow_exception('mkdir
> /cmweb/tools/rt/var/mason_data/obj: Permission denied at 
> /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Compiler/ToObj
> ect.pm line
> 96^J') called at /usr/local/lib/perl5/5.6.1/Carp.pm line 119
> > Carp::croak('mkdir /cmweb/tools/rt/var/mason_data/obj: Permission 
> > denied')
> called at /usr/local/lib/perl5/5.6.1/File/Path.pm line 140
> > File::Path::mkpath('/cmweb/tools/rt/var/mason_data/obj', 0, 509) 
> > called at
> /usr/local/lib/perl5/5.6.1/File/Path.pm line 133
> > 
> File::Path::mkpath('/cmweb/tools/rt/var/mason_data/obj/standard', 0, 
> > 509)
> called at /usr/local/lib/perl5/5.6.1/File/Path.pm line 133
> > 
> File::Path::mkpath('/cmweb/tools/rt/var/mason_data/obj/standar
> d/REST', 
> > 0,
> 509) called at /usr/local/lib/perl5/5.6.1/File/Path.pm line 133
> > 
> File::Path::mkpath('/cmweb/tools/rt/var/mason_data/obj/standard/REST/1
> > .0',
> 0, 509) called at /usr/local/lib/perl5/5.6.1/File/Path.pm line 133
> >
> File::Path::mkpath('/cmweb/tools/rt/var/mason_data/obj/standar
> d/REST/1.0/NoAuth', 0, 509) called at 
> /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Compiler/ToObj
> ect.pm line 96
> > HTML::Mason::Compiler::ToObject::compile_to_file(undef, 'file',
> '/cmweb/tools/rt/var/mason_data/obj/standard/REST/1.0/NoAuth/m
> ail-gateway',
> 'source', 'HTML::Mason::ComponentSource=HASH(0x90e749c)') 
> called at 
> /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm line 323
> > HTML::Mason::Interp::load('HTML::Mason::Interp=HASH(0x9007418)',
> '/REST/1.0/NoAuth/mail-gateway') called at 
> /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 201
> > eval {...}('HTML::Mason::Interp=HASH(0x9007418)',
> '/REST/1.0/NoAuth/mail-gateway') called at 
> /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 188
> >
> HTML::Mason::Request::_initialize('HTML::Mason::Request::Apach
> eHandler=HASH(
> 0x90e76d0)') called at 
> /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 168
> > HTML::Mason::Request::new('HTML::Mason::Request::ApacheHandler',
> 'error_format', 'html', 'error_mode', 'output', 'interp', 
> 'HTML::Mason::Interp=HASH(0x9007418)', 'comp', 
> '/REST/1.0/NoAuth/mail-gateway', 'args', 'ARRAY(0x90e71c8)', 
> 'ah', 'HTML::Mason::ApacheHandler=HASH(0x900764c)', 'apache_req',
> 'Apache=SCALAR(0x8e0af54)') called at 
> /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.
> pm line 60
> >
> HTML::Mason::Request::ApacheHandler::new('HTML::Mason::Request
> ::ApacheHandle
> r', 'error_format', 'html', 'error_mode', 'output', 'interp', 
> 'HTML::Mason::Interp=HASH(0x9007418)', 'comp', 
> '/REST/1.0/NoAuth/mail-gateway', 'args', 'ARRAY(0x90e71c8)', 
> 'ah', 'HTML::Mason::ApacheHandler=HASH(0x900764c)', 'apache_req',
> 'Apache=SCALAR(0x8e0af54)') called at 
> /usr/local/lib/perl5/site_perl/5.6.1/Class/Container.pm line 265
> > Class::Container::call_method('HTML::Mason::Interp=HASH(0x9007418)',
> 'request', 'new', 'interp', 
> 'HTML::Mason::Interp=HASH(0x9007418)', 'comp', 
> '/REST/1.0/NoAuth/mail-gateway', 'args', 'ARRAY(0x90e71c8)', 
> 'ah', 'HTML::Mason::ApacheHandler=HASH(0x900764c)', 'apache_req',
> 'Apache=SCALAR(0x8e0af54)') called at 
> /usr/local/lib/perl5/site_perl/5.6.1/Class/Container.pm line 343
> >
> Class::Container::create_delayed_object('HTML::Mason::Interp=H
> ASH(0x9007418)
> ', 'request', 'interp', 
> 'HTML::Mason::Interp=HASH(0x9007418)', 'comp', 
> '/REST/1.0/NoAuth/mail-gateway', 'args', 'ARRAY(0x90e71c8)', 
> 'ah', 'HTML::Mason::ApacheHandler=HASH(0x900764c)', 'apache_req',
> 'Apache=SCALAR(0x8e0af54)') called at 
> /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/Interp.pm line 232
> > 
> HTML::Mason::Interp::make_request('HTML::Mason::Interp=HASH(0x9007418)
> > ',
> 'comp', '/REST/1.0/NoAuth/mail-gateway', 'args', 
> 'ARRAY(0x90e71c8)', 'ah', 
> 'HTML::Mason::ApacheHandler=HASH(0x900764c)', 'apache_req',
> 'Apache=SCALAR(0x8e0af54)') called at 
> /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.
> pm line 853
> >
> HTML::Mason::ApacheHandler::prepare_request('HTML::Mason::Apac
> heHandler=HASH
> (0x900764c)', 'Apache=SCALAR(0x8e0af54)') called at 
> /usr/local/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.
> pm line 780
> >
> HTML::Mason::ApacheHandler::handle_request('HTML::Mason::Apach
> eHandler=HASH(
> 0x900764c)', 'Apache=SCALAR(0x8e0af54)') called at 
> /cmweb/tools/rt/bin/webmux.pl line 118
> > RT::Mason::handler('Apache=SCALAR(0x8e0af54)') called at /dev/null 
> > line 0 eval {...}('Apache=SCALAR(0x8e0af54)') called at 
> /dev/null line 
> > 0
> >
> >   The /cmweb/tools/rt/var/mason_data directory already 
> exists. It is 
> > owned by the same user/group that the Apache server runs 
> under and is 
> > the same as I specified during configure using --with-web-user and 
> > --with-web-group.
> >
> >   The real kicker is that there is no such thing as 
> > /usr/local/lib/perl5/site_perl/5.6.1 and never has been. 
> There isn't 
> > even a perl 5.6.1 on this machine. I can not figure out where that 
> > reference is coming from. RT's web interface seems to work 
> just fine. 
> > mod_perl also appears to work fine as well. I have scoured 
> the system 
> > conf stray config modules, bad env variables, bad config files, etc 
> > and have been unable to locate anything references this directory.
> >
> >   I would appreciate any advice or troubleshooting tips 
> anyone could 
> > provide.
> >
> > Thank you,
> > Michael~
> >
> 
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