[rt-users] RT with RTFM

RT-User RT-User at wiwi.uni-wuppertal.de
Tue Jul 22 07:46:46 EDT 2003


Hi group,

Jesse Vincent (mailto:jesse at bestpractical.com) schrieb:

>> Anyway, RT works flawlessly, and RTFM seems to, I can add articles,
>> change permissions, but when I try and reply to an email in RT and
>> try to "include and RTFM article" it seems to work, but doesn't
>> insert the article into my email.  I've checked permissions all
>> around and can't see anything that would affect this. Anyone had any
>> similar problems?  Thanks. 
> 
> Have a shot with fsck.com/~jesse/rtfm-snap.tgz? It's a snapshot of
> what will become RC2.

We have the same problems here. I installed the snapshot but
this did not solve the problem. I get the following statements from syslog
when performing the operation:

> Jul 22 13:42:55 walhall RT: RT::FM::ArticleCollection Limit called 
> :VALUE Michael FIELD Name SUBCLAUSE all OPERATOR LIKE ENTRYAGGREGATOR OR

> Jul 22 13:42:55 walhall RT: RT::FM::ArticleCollection Limit called 
> :VALUE Michael FIELD Summary SUBCLAUSE all OPERATOR LIKE ENTRYAGGREGATOR
OR

Thx for any help!

Christian Noelle



More information about the rt-users mailing list