[rt-users] rt2-to-rt3 v1.15 import fails with errors

matthew zeier mrz at intelenet.net
Wed Jul 23 15:45:19 EDT 2003


syslog is spewing errors as I try to import my 15k tickets.  Running with
v1.15.

I suspect I'll end up with way less than 15k tickets.

Redhat 8, perl 5.8 (vendor supplied), mysql 4.0.14

A sample,

Jul 22 16:21:58 help2 RT: Use of uninitialized value in subtraction (-) at
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record/Cachable.pm line
96.  (/opt/rt3/lib/RT.pm:235)
Jul 22 16:21:59 help2 RT: Use of uninitialized value in subtraction (-) at
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Record/Cachable.pm line
96.  (/opt/rt3/lib/RT.pm:235)

Jul 23 12:27:42 help2 RT: DBD::mysql::st execute failed: Column 'Parent'
cannot be null at
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 410.
(/opt/rt3/lib/RT.pm:235)
Jul 23 12:27:42 help2 RT: RT::Handle=HASH(0x8d96de8) couldn't execute the
query 'INSERT INTO Attachments (ContentType, Parent, Subject, Headers,
Creator, Created, Content, ContentEncoding, TransactionId) VALUES (?, ?, ?,
?, ?, ?, ?, ?, ?)' at
/usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 417.
(/opt/rt3/lib/RT.pm:235)

Jul 23 12:27:42 help2 RT: Couldn't create attachment HASH(0x8d766e8) $VAR1 =
{           'Subject' => 'Test Ticket One',           'ContentType' =>
'text/plain',           'Created' => '2002-02-09 03:50:29',
'Headers' => 'Return-Path: <matthew at velvet.org> Delivered-To:
rt at boris.intelenet.net Received: from sumamail.com (ono.sumamail.com
[216.231.30.5]) ^Iby boris.intelenet.net (Postfix) with ESMTP id 193E4243E1
^Ifor <rt at boris.intelenet.net>; Fri,  8 Feb 2002 21:50:28 -0600 (CST)
Received: from [68.5.32.175] (HELO Desktop)   by sumamail.com (CommuniGate
Pro SMTP 3.4.7)   with ESMTP-TLS id 1123509 for rt at boris.intelenet.net; Fri,
08 Feb 2002 19:50:27 -0800 Message-Id:
<00a701c1b11c$e9703490$0b16160a at Desktop> From: "matthew zeier"
<matthew at velvet.org> To: <rt at intelenet.net> Subject: Test Ticket One Date:
Fri, 8 Feb 2002 19:50:26 -0800 MIME-Version: 1.0 Content-Type: text/plain;
^Icharset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3
X-Msmail-Priority: Normal X-Mailer: Microsoft Outlook Express 6.00.2600.000

--
matthew zeier                        | "Nothing in life is to be feared.
InteleNet Communications, Inc.       |  It is only to be understood."
(949) 784-7904                       |       - Marie Curie




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