[rt-users] newbie -- file upload issue

[Jesse Vincent]

On Thu, Jul 24, 2003 at 08:53:56AM -0400, Frank C Harris wrote:
> 
> All:
> I am having an issue attaching files 2mb (or larger) -- it doesn't! No
> error but the ticket reloads with no attachment. The max file size in
> RT_Siteconfig.pm is set to 10mb. Is there another setting I need to adjust?
> Thanks in advance.

Mysql's max_allowed_packet needs to be increased in your my.cnf

http://www.mysql.com/doc/en/Packet_too_large.html
http://www.mysql.com/doc/en/Option_files.html

> 
> (Please respond to me directly -- I am on digest list)
> 
> ----------------------------------------
> Frank C. Harris Jr.
> IT Web Solutions Group
> The Washington Post
> 1150 15th Street, NW
> Washington, DC 20071
> 202-334-4434
> harrisfc at washpost.com
> 
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