[rt-users] Corrupt attachments

[Shawn Carver]

Thanks for the prompt reply, Jessie.

We'll try what you suggested and get back to you on what we find out.

Shawn

On Thu, 2003-07-24 at 15:53, Jesse Vincent wrote:
> Can you verify that you have the same problem with attachments created
> using RT 3.0.4. (We've fixed attachment bugs in the latest release).
> If you're running perl 5.6, we also strongly recommend you upgrade to
> perl 5.8.0 or newer, as a number of unicode bugs in 5.6 play havoc with
> text attachments.
> 
> On Thu, Jul 24, 2003 at 03:40:53PM -0500, Shawn Carver wrote:
> > Hello.
> > 
> > I'm a new RT user and also new to the list.
> > 
> > We are currently trying out RT 3.0.3 and we like it so far, but the only
> > problem we are having is that all of our attachments are getting
> > corrupted.
> > 
> > Also, the size of the file as reported by RT is always somewhat larger
> > than the original file.
> > 
> > Does anyone know of the cause of or solution to this issue? Currently
> > this is the only thing holding us back from adopting RT as our ticketing
> > system.
> > 
> > Thank you.
> > 
> > Shawn
> > 
> > _______________________________________________
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> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> > 
> > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> >