[rt-users] sendmail problem

[Sohail Hasan]

Hi all,

I am running red hat 9. During the ticket creation the sendmail working 
on my local system is not forwarding the emails when tickets are created 
to my email server that has the user accounts. How can I configure the 
sendmail settings so that I receive the generated emails to my email 
server and not to the local accounts on which RT is running. I also get 
this error in my mail logs on the local system:

Jul 29 15:41:56 cache smrsh: uid 8: attempt to use 
"rt-mailgate            --queue 'rt admin' --action correspond           
--url http://rt.your.domain/" (stat
failed)
Jul 29 15:41:56 cache sendmail[25292]: h6TAfuQl025291: 
to="|/usr/local/rt3/bin/rt-mailgate            --queue 'rt admin' 
--action correspond           --url http://rt.my.domain/", 
ctladdr=<rt-admin at mydomain.com> (8/0), delay=00:00:00, xdelay=00:00:00, 
mailer=prog, pri=139530, dsn=5.0.0, stat=Service unavailable
Jul 29 15:41:56 cache sendmail[25292]: h6TAfuQl025291: h6TAfuQl025292: 
DSN: Service unavailable


Sincerely,

Sohail