[rt-users] Mailgate attachement truncate

Jesse Vincent jesse at bestpractical.com
Thu Jul 31 13:51:14 EDT 2003


You're running into a known issue with RedHat 8's build of mod_perl


On Thu, Jul 31, 2003 at 10:49:06AM -0700, Gary Richardson wrote:
> Hey Guys,
>  
> I'm running RT 3.0.3 on a RH8.0 box. When messages go in via mailgate, they
> are truncated at 3.5k every time. This includes the regular message and any
> other attachements.
>  
> If I attache a larger file via the web interface all goes well.
>  
> Based on a previous post about this problem, I have in my RT_SiteConfig.pm:
> 
> And in my my.cnf (on the server machine):
>  
> Set($MaxAttachmentSize , 10000000);
> Set($TruncateLongAttachments , undef);
> Set($DropLongAttachments , undef);
> 
> [mysqld]
> set-variable = max_allowed_packet=16M
>  
> RT is spread out between a web server running the application, a database
> server running the database and and qmail mail server with mailgate. These
> are all redhat 8.0 boxes.
>  
> Thanks.
> 
> 

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